Club Ampersand FAQs
This is our way of showing our appreciation. You'll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.
Anyone with an account is automatically enrolled, just simply login or create an account today and start earning.
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu that is accessible from the Club Ampersand widget bottom right on all store pages.
Loyalty Points are only supported by Ampersand Homewares Geelong West and NOT Ampersand Home Furniture Store.
We have two stores in the multi-cultural suburb of Geelong West. Ampersand Homewares and Home Furniture Stores. Currently points can only be earned and redeemed at Ampersand Homewares store and on-line. We are working on this and may change in the future.
Your point balance is on every page in the top bar from the Club Ampersand widget bottom right on all store pages once you are logged in to your account.
Select the tab called Rewards. Here you'll see all the rewards we offer. If you have enough points, you can redeem them for a reward that is accessible from the Club Ampersand widget bottom right on all store pages
No... Go ahead and earn as many as you can. The only prerequisite is you have a Ampersand account and you can start earning today. In-store and online.
Gift cards can be purchased through online or in-store, you only earn points for the initial purchase of the gift card. We don’t give points for orders paid with a gift card. Only the original purchaser is eligible for Club Ampersand points.
- Approved: These points can be redeemed on rewards immediately
- Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals
- Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
Your pending points will become cancelled and will be removed from your account.
You, or someone you referred, cancelled or returned a purchase.
It can sometimes take a few minutes for us to process your activity and provide your points.
Not directly - please redeem your points for a voucher which can then be applied during checkout.
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
Please use our normal contact details. We are here to help.