Shipping policy

Last updated: 17/08/2023

Rates

We use Australia Post. We ship from our store in Geelong West, Victoria, Australia. 3218.

Please allow 1-3 business days to process your order.

Free Shipping: Orders over $250.00 Australia wide
Standard Shipping: $15.00
In-Store Pickup: Please choose this option at checkout.
Oversized Shipping Cost: Vary and calculated at checkout (Artwork, Furniture, Oversized Products, Bedspreads or Heavy Items)*

*Customer outside Victoria must arrange their own couriers for these items. You will be notified at checkout.

SERVICE SPEED COVERAGE
Standard Shipping Delivery in 2 or more business days after posting Covers all of Australia. Sending to same state: Metro – up to 2 business days. Country – up to 5 business days. Sending interstate: Metro – up to 3-6 business days, depending on lodgement and destination points. Country – Please ask at your local Post Office

Check Australia Post standard delivery timetables instead.

Orders

Once you have completed your order online, you will receive an email confirming your order and payment have been received. We are also happy to take orders over the phone or via email. Payment for these orders can be made by credit card Visa, Mastercard, or Amex.

To process an order over the phone, please contact us directly with details of your order, preferred payment method, shipping address, email address, and phone number.

Items out of stock

We work really hard to make sure that all products on our site are in stock, and that pricing is correct. If an item is showing out of stock, we will do our best to order it if requested. Please contact us in-store to make this happen.  re-Orders can be made when an item is out of stock, a 50% deposit is requested upon confirmation of the order and the balance before delivery.  To arrange for a pre-order of an out-of-stock item, please email us here or phone us on 0406 109 769.