Shipping & Delivery

Rates

We use Australia Post, for local deliveries we may deliver personally. We shipping from our store in Geelong West, Victoria, Australia. 3218. 
Please allow 1-3 business days to process your order.

Free Shipping: Orders over $150.00 Australia wide
Local Shipping: $5.00 (postcode restricted)
Standard Shipping: $10.00
In-Store Pickup: Please choose this option at checkout.
Oversized Shipping Cost: Vary and calculated at checkout (Artwork & Furniture)*

*Customer outside Victoria must arrange their own couriers for these items. You will be notified at checkout.

ServiceSpeedCoverage
Standard ShippingDelivery in 2 or more business days after postingCovers all of Australia. Sending to same state: Metro – up to 2 business days. Country – up to 5 business days. Sending interstate: Metro – up to 3-6 business days, depending on lodgement and destination points. Country – Please ask at your local Post Office
Express ShippingNext business day deliveryCovers 80% of Australian business addresses, private addresses and Post Office Boxes. Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the Express Post network, we’ll use the fastest possible transport links, but it won’t be covered by Australia Post Next Day Guarantee.

Check Australia Post standard delivery timetables instead.

Orders

Once you have completed your order online, you will receive an email confirming your order and payment have been received.
We are also happy to take orders over the phone or via email. Payment for these orders can be made by credit card Visa, Mastercard or Amex.

To process an order over the phone, please contact us directly with details of your order, preferred payment method, your shipping address, email address, and phone number.

Items out of stock

We work really hard to make sure that all products on our site are in stock, and that pricing is correct. If an item is showing out of stock, we will do our best to order it in if requested. Please contact us in-store to make this happen.  re-Orders can be made when an item is out of stock, a 50% deposit is requested upon confirmation of the order and the balance before delivery.  To arrange for a pre-order of an out-of-stock item, please email us here or phone us on 0406 109 769.